Shipping Policy
This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from Xtream Shop, operated by RMVS SALES AND MARKETING PRIVATE LIMITED. We aim to ensure timely, secure, and transparent delivery of orders to our customers across India.
Shipping Coverage
Xtream Shop currently ships products to most serviceable locations within India. Delivery availability may depend on courier partner coverage, local regulations, and accessibility of the delivery address. In rare cases where delivery is not feasible, customers will be notified and offered a cancellation or refund as applicable.
Order Processing Time
Orders are typically processed within 1–3 business days after order confirmation and successful payment verification. Orders placed on weekends or public holidays will be processed on the next working day. Processing time includes order verification, packaging, and handover to the logistics partner, but does not include transit time.
Shipping Time
Estimated delivery timelines vary based on the customer’s location, product availability, and courier partner operations. On average, deliveries may take 3–7 business days for metropolitan areas and 5–10 business days for non-metro or remote locations. These timelines are estimates and may be affected by factors beyond our control, such as weather conditions, strikes, or logistical delays.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout and displayed clearly before order confirmation. Certain products or promotional offers may include free shipping, which will be clearly mentioned on the product page or during checkout. Additional charges such as Cash on Delivery fees may apply depending on the payment method selected.
Cash on Delivery (COD)
Xtream Shop offers Cash on Delivery for selected products and locations. COD availability is subject to courier partner policies and order value limits. Customers are requested to provide accurate contact details to ensure successful delivery of COD orders.
Delivery and Tracking
Once an order is shipped, customers will receive tracking details via email or SMS to monitor the delivery status. Customers are responsible for ensuring availability at the provided delivery address. Multiple failed delivery attempts may result in order cancellation.
Delays and Issues
While we strive to meet estimated delivery timelines, delays may occasionally occur due to unforeseen circumstances. Xtream Shop is not liable for delays caused by courier partners or events beyond reasonable control.
Contact Information
For any shipping-related queries or assistance, please contact us:
Company Name: RMVS SALES AND MARKETING PRIVATE LIMITED
Address: Shop A-01 s.no.2 Euriska, Nr New Delhi School, Mohamadwadi, Pune City, Pune-411060, Maharashtra
Phone: +91 9310492477
Email: rmvscare@gmail.com